Membership Coordinator
The Membership Coordinator (AM) is a highly visible, on-site leader responsible for setting the tone for daily operations at the McGaw YMCA. This role oversees morning operations of the Front Desk (24-hour operations) and Fitness Desk, ensuring the facility opens with excellence, preparedness, and a strong focus on both member experience and safety. As the morning Manager on Duty (MOD), the Coordinator is responsible for establishing a safe, welcoming, and well-managed environment. This includes leading with presence in the lobby, ensuring consistent access control, supporting staff in proactive member engagement, and maintaining awareness of all activity within the facility. The Coordinator partners closely with the Membership Manager to support staff scheduling, onboarding, training, coaching, and development of Membership Associates and Specialists. This role plays a key part in reinforcing clear expectations, building staff confidence, and ensuring consistency in both service delivery and safety protocols. The AM Coordinator is responsible for […]
