SUPPORT CENTER

Have a question about your membership, or trouble accessing your account? Start here for help with common tasks, including requesting a membership change and updating your contact information.

Manage Your Account

Every member and program participant has an online account. Use these instructions to:

Access your account
Update contact information
Manage payment information

Manage Reservations

We also use an online reservation system (MindBody) for certain activities and facility areas. Use these instructions to:

Make a Reservation
Cancel a Reservation

Review Our Policies

When you become a member of the Y or sign up for a program, you'll agree to the following:

YMCA Waiver of Liability and Releases
Code of Conduct
Draft Payment Agreement
Facility Policies, Rules and Guidelines
Membership Cancellation Policy
Program Cancellation Policy

Request a Change

When it's time to make a change, follow these instructions:

Hold membership
Cancel membership
Change membership type

Safety at the Y

As one of the nation’s largest providers of youth and family programs, providing a safe, secure and clean environment is essential to the Y’s cause of strengthening community.

MCGAW YMCA