Have a question about your membership, or trouble accessing your account? Start here for help with common tasks, including requesting a membership change and updating your contact information.

Manage Your Account

Every member and program participant has an online account. Use these instructions to:

Manage Reservations

We also use an online reservation system (MindBody) for certain activities and facility areas. Use these instructions to:

Request a Change

There are some things you’ll need our help to complete. They are:

COVID-19 Health & Safety Protocols

Learn more about our health and safety protocols and what to expect for your next visit.

Safety at the Y

As one of the nation’s largest providers of youth and family programs, providing a safe, secure and clean environment is essential to the Y’s cause of strengthening community.

We're Here to Help

If you need more information or have questions, please email our Member Services team and we'll get back to you as soon as possible. For immediate assistance, call 847-475-7400 and press ‘1’ to speak with a Member Services team member.

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