How to Cancel a Reservation
The McGaw YMCA uses MindBody Online for certain class and facility reservations.
If you need to cancel a reservation for any reason, please cancel on MindBody online at least 24 hours in advance. Late cancellations and no-shows are subject to restricted privileges for future reservations.
If you need to cancel an appointment, please cancel the appointment on MindBody online and notify your trainer, massage therapist, or nutritionist 24 hours in advance to avoid full charges. Appointments canceled with less than a 24-hour notice will be charged the full rate of the session. Note: Pilates Reformer Training and Nutrition Coaching appointments must be canceled directly with staff.
How to Cancel a Reservation or Appointment
STEP 1: Login to McGaw Y MindBody online to view your reservation or appointment. You can also download and use the MindBody app on your smartphone and type in “McGaw YMCA” in the search field.
STEP 2: Locate the reservation or appointment and click "Cancel" to cancel. You should receive an automated email confirmation once your reservation or appointment is cancelled in the system.